Keep the conversation on WhatsApp. Keep everyone in the loop.
A little more clarity for your property team.
A shared space for your customer conversations.
Only invited Google accounts can access this workspace.
Google sign-in is being configured. This workspace is not open for sign-in yet.
Sample customers and messages. No WhatsApp connection or external messages.
Stay close to your customers. Keep your team in the picture.
Select a customer to see the conversation.
Individual accounts. A shared view of every customer conversation.
| Member | Role | Status | Actions |
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Deactivating a member ends their active sessions. Customer conversations and ownership records are kept.
Connect your phones and workspace through official WhatsApp Coexistence.
Workspace access and WhatsApp message access are configured separately.
Your company number · official API
Configuration alone does not confirm a working connection. Authorize your number and test both incoming messages and phone replies with real devices.
Confirm the integration name, number ownership, and the admin of your Meta business assets.
Keep WhatsApp Business on the phone. The number owner completes the authorization or QR scan.
Confirm support for App Coexistence, incoming messages, phone reply events, and number migration.
Prepare member names and emails, your admin list, and the domain and server for this workspace.
Test customer messages, replies from every linked phone, images, audio, files, and reconnection. Confirm historical chat migration separately. Keep Kommo until these checks pass.
Configure access tokens on the server. Keep passwords, tokens, and verification codes out of chats.